Key Account Manager

Create impact as a Key Account Manager 

For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), we’re a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.

Your Role

Are you passionate about building a strong, lasting relationships and driving business growth? We are looking for a dedicated Key Account Manager to join our dynamic CGU Workers Compensation Business Development team in Perth, Western Australia.

Key deliverables for success in this role:

• Build Relationships: Foster trusted connections with brokers and policyholders, bringing our ‘one team’ Customer Value Proposition (CVP) to life.
• Drive Growth: Achieve growth and return objectives through targeted broker plans, new business pipelines, retention efforts, and improving underperforming policies.
• Enhance NPS: Deliver exceptional account management services that support quality underwriting, claims services, and efficient complaint resolution.
• Boost Engagement: Advocate internally and externally to protect our team from non-core activities, enabling them to perform at their...