Frequently Asked Questions

Job Seekers


How do I create a Job Seeker account on the ATSI Jobs website?

  • Go to https://atsijobs.com.au.
  • Click "LOGIN" and then "CREATE AN ACCOUNT."
  • Fill in the required details and click "CREATE ACCOUNT."
  • Confirm your account via the email sent to you.
  • Once confirmed, log in to access your dashboard.

Log in, click "My Account," update your details, and click "SAVE CHANGES."

Go to the "Applied Jobs" tab in your dashboard.

Employers


How do I create a Company Owner account on ATSI Jobs?

  • Navigate to the ATSI Jobs website and click "FOR EMPLOYERS."
  • Click "JOIN AND START YOUR SEARCH."
  • Fill in the required credentials and click "CREATE ACCOUNT."
  • Confirm your account via the email sent to you.
  • Update your profile under "My Details" and click "SAVE CHANGES."

Provide your organisation's name, ABN/ACN, and confirm if you're posting jobs on behalf of other companies. Click "Save Changes" once done.

Yes. Under "My Team," enter their name and email to send an invitation. They can join after accepting the email invitation.

  • Go to https://atsijobs.com.au/dashboard/jobs/new.
  • Click "Create," enter the job title, preview snippet, and job description.
  • Specify job location, working arrangements, contract type, industry, skills, and experience.
  • Add salary details and select benefits.
  • Choose the application method (ATSI Lite or external URL).
  • Enter a PO/Reference number, select posting and closing dates, and click "Submit."

Follow the steps to create a job listing and submit it. It will be marked as "Pending Approval" until reviewed by a Super Admin.

Yes, ensure you select the appropriate option when setting up your company profile.

The Super Admin will notify the job poster to make necessary changes before approval.

  • Log in and navigate to "My Account > My Team."
  • Click "Invite New Member" and fill in the required details.
  • Send the invitation email. The invitee can join by creating an account.

Yes, as a company owner, you can edit or delete team member profiles from your dashboard.

  • Go to "Tokens" in your dashboard.
  • Enter the number of tokens to purchase and select a payment method.
  • Complete the payment to add tokens to your account.

Yes, you can use the payment gateway to pay immediately. Tokens are added upon successful payment.

All token transactions are listed under the "Transactions" tab. The token deduction and addition can take up to 15 minutes to reflect in your dashboard.

As a Company Owner, you can find your unique Broadbean API key under the "Integrations" tab in your account settings. Use the clipboard icon to copy it. In order to access it in correct way please fill in your information in accounts section.

Avoid shorthand formats like "60k." Instead, write the full value, e.g., "$60,000."

Yes, both employers and Super Admins can use the "Preview" option during the job creation and approval processes.

During job creation, use the calendar to select a posting date and closing date before submitting the job for approval.

You can pay immediately via the payment gateway or generate an invoice to pay later.

General


Can I change my password after logging in?

Yes, go to "Privacy & Security" in your account settings.

Check your spam/junk folder. Ensure you’ve entered the correct email and try again.

  • Click "Forgot Password" on the login page.
  • Enter your email and click "SEND REQUEST."
  • Check your email for a 6-digit code.
  • Enter the code and your new password, then click "UPDATE PASSWORD."

Job Seekers: View and apply for jobs, update your profile, and track applied jobs.
Employers: Manage job listings, view transactions, invite team members, and purchase tokens.

Clear your browser cache, ensure you're using the latest browser version, and try again. If the issue persists, contact ATSI support.

Check your spam or junk folder. If the email is not there, ensure that your email address is entered correctly and resend the confirmation email.

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