Youth Liaison Worker

The Opportunity

– Generous salary packaging benefits with flexible work arrangements available

– 5.5 weeks annual leave per annum [pro-rata]

– Great team culture

 This position will support young people and staff with day-to-day operational coordination, including responding to phone enquiries, managing a high-volume waiting space and assisting young people to navigate access to BYS and visiting services.

You will hold a Certificate III or above in Youth Work, Community Services, or comparable qualification OR substantial demonstrated experience in a related field, have a current Queensland driver’s license and you must hold a current Working with Children Positive Notice (blue card) prior to commencing.

How to Apply

To be successful in your application you will need to provide written responses to the following selection criteria:

• Understanding of and commitment to BYS vision, objectives and practice framework
• Demonstrated capacity to undertake frontline reception duties via telephone, online communications, and face-to-face
• Demonstrated ability to undertake brief assessments of a young person’s situation and support needs, including initial risk assessments and referral to other workers
• Sound communication and interpersonal skills and a demonstrated capacity to interact positively with vulnerable young people and liaise with internal and external stakeholders
• Sound organisation skills and effective time management with the ability to prioritise work.
• Ability to manage sensitive information and maintain a high degree of confidentiality
• Ability to use initiative in the workplace and demonstrate problem solving skills

We know diversity makes a positive difference and encourage people from Aboriginal and/or Torres Strait Islander backgrounds to apply.

How to Apply

Thank you for taking the time to review this position and for considering working with Brisbane Youth Service.

To apply, please email your (1) Cover letter addressing the selection criteria along with your (2) CV to HR at hr@brisyouth.org.

Applications for this position close 9:00am Monday 16 September 2024.

Interviews may take place progressively for successfully shortlisted applicants with an immediate start available.

The position may be withdrawn earlier than the close date if an applicant is successfully appointed prior.

We look forward to hearing from you!

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