Technical Business Analyst

About us:

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow

As a Technical Business Analyst at NCS Australia, you’ll be a key player in bridging the gap between business and tech. You’ll work closely with our clients to understand their needs and translate them into detailed technical specifications. Your expertise will be crucial in delivering innovative software solutions that drive business value.

You’ll gather requirements through workshops, interviews, and surveys, then analyse them to identify opportunities for technology solutions. You’ll create clear and concise technical documentation, designing robust and scalable systems. You’ll work closely with development teams, ensuring that the technical specifications are understood and implemented correctly. Finally, you’ll participate in testing activities and communicate effectively with stakeholders at all levels.

• Previous experience in a similar role working with government or large enterprise clients
• Excellent consulting skills
• Strong understanding of software development methodologies (Agile, Waterfall)
• Experience in system analysis, design, and implementation.
• Proficiency in technical documentation and modelling tools (e.g., UML, BPMN).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to effectively communicate with technical and non-technical stakeholders.
• Certification in business analysis (e.g., BABOK, IIBA, CBAP, CCBA) is preferred.

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. To discuss adjustment requirements, please email recruitment@au.ncs-i.com.

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks