Team Leader, Engagement, Resources and Reporting

About the Aged Care Quality and Safety Commission

Our vision is for older Australians to trust and have confidence that aged care services protect and enhance their safety, health, and quality of life.

Everyone has the right to safe, compassionate care. We preserve this right and ensure that people who use aged care are treated with dignity and respect.

More information about the role, vision and people of the Aged Care Quality and Safety Commission can be found on our website.

About the Team

The Serious Incident Response Scheme (SIRS) is an initiative to help prevent and reduce the risk and occurrence of incidents of abuse and neglect of older Australians receiving Commonwealth-subsidised aged care and services. It commenced in residential aged care on 1 April 2021 and was extended to home services on 1 December 2022.

The SIRS has 2 key components:

• incident management responsibilities
• reportable incident obligations.

The aim of SIRS is to:

• build the capability of providers to prevent or reduce the occurrence of serious incidents and improve quality and safety
• require providers to review incident information to drive improvements in quality and safety
• enable the Commission to better detect, triage and respond to risk across all its functions by utilising SIRS notifications alongside the range of intelligence held by the Commission.

For more information on the SIRA program go to www.agedcarequality.gov.au/sirs.

About the Role

As a Team Leader, Engagement Resources and Reporting you will:

• Support the Director and Assistant Directors in business planning activities, such as conducting research, analysing data and preparing reporting to inform strategic decision making.
• Prepare and maintain accurate and well-organised documentation, including Senate Estimates, executive reports, media responses and briefings, including proper storage and accessibility of these documents.
• Prepare detailed reports, recommendations, correspondence and submissions for senior staff and the Executive, including briefs to the Commissioner
• Build and maintain positive relationships with key internal and external stakeholders.
• Coordinate and deliver meetings, including scheduling, preparing high-quality materials including agendas and outcome statements, ensuring clarity, accuracy and adherence to organisational standards, arranging logistics and ensuring smooth facilitation of meetings.
• Engage with internal and external stakeholders including aged care providers, advocates, police, coroners and government officials, both in person and virtually.
• Extract and analyse Commission data from several internal databases including liaising with the Intelligence & Analysis team to request time-sensitive data
• Identify and escalate any issues or emerging risks, ensuring they are addressed promptly and appropriately.
• Under the limited guidance of the senior staff, engage with stakeholders to share information and build workforce planning and organisational design awareness
• Undertake ad hoc projects and duties as required.
• Lead and develop a team of 2-3 staff, including exercising HR delegations

Position Details

Salary offered will be between $92,970 – $104,883 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.

Roles are offered on an Ongoing/Non-Ongoing basis, with Non-Ongoing roles offered for an initial period of up to 12 months, with the possibility of one extension up to an additional 12 months.

Applications close on Sunday 8^th September 2024 at 11:30PM (AEST).

Applications are to be submitted via the Aged Care Quality and Safety Commission Careers page.

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