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November 20, 2024

Support and Engagement Coordinator

  • Full-time or part-time (32 hour per week) positions available
  • Boronia Based, Co-located Community Spaces and Outreach on the lands of the Wurundjeri, Boon Wurrung & Bunurong Peoples
  • SACS Level 4 Classified
  • Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year 

As a Support and Engagement Coordinator, you will manage a designated case load with a mix of individual clients and the Community and Management of SRS (Supported Residential Services) facilities. Services are delivered flexibly, both in the community and within the facility, and can be tailored to individual needs, either 1:1 or in groups. Join us in making a difference in the lives of our residents and the community!

As a member of the SRS Outreach and Assistance team, you will play a pivotal role in uplifting residents and proprietors through innovative capacity-building techniques. Your responsibilities will include:

  • Collaborating with residents to identify unmet health and social needs and connecting them with the necessary services and supports.
  • Encouraging greater resident engagement in a variety of activities, both within their SRS and in the broader community.
  • Supporting proprietors and SRS staff in honing their skills and capacities to better understand resident needs, improve support planning, and effectively manage challenging behaviours.
  • Partnering with health and community support services to enhance accessibility for SRS residents and improve their responsiveness to proprietors and staff.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Lou Smith at lou.smith@each.com.au

What’s in it for you?

Culture: 

  • Engaging, inclusive, and supportive team environment
  • Positive culture and supportive and like-minded team and management

Flexibility: 

  • Flexibility to work full-time/part-time
  • Flexible adjustments as needed to support a positive work-life balance
  • A stimulating and rewarding role with an ambitious team in a respected, purpose-driven organisation

Salary/SP Benefits:

  • Competitive salary based on qualifications and experience
  • Above award remuneration and conditions including generous leave options
  • Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
  • Up to $2,650 additional tax-free money to spend towards meals and entertainment

Professional Development Opportunities:

Professional development, mentoring and access to evidence-based resources

Leave Entitlements/Policies: 

  • 4 weeks paid annual leave, sick/ carers leave
  • Public Holiday substitutions option
  • Study Leave options
  • Opportunity to purchase additional leave
  • Family & Domestic Violence Leave  provision

Who you are

  • Tertiary qualification in a relevant health or human services discipline and/or demonstrated skills and experience in community engagement, assessment and support planning in a Community Sector role
  • Knowledge and experience of the Homelessness Sector
  • A good understanding about NDIS and My Aged Care packages
  • Working knowledge of local service systems and referral networks
  • Desire to use advocacy as a way of improving the life/circumstances of our clients
  • Current state-based driver’s license

Who we are

Join the SRS Team, where collaboration with residents and proprietors is at the heart of everything we do. As a Support and Engagement Coordinator, you’ll be part of a team that uses innovative capacity-building strategies to make a meaningful impact in the health and social needs of residents.

The team has an engaging, inclusive, and supportive environment  with positive culture, supportive and like-minded team and management .

Join us at EACH

EACH has been committed to delivering health and support services that improve lives and strengthen communities for over 50 years. Our workforce is made up of compassionate individuals who are here to lend a helping hand, offering a wide range of services tailored to meet the unique needs of each individual from all walks of live. Join us on this journey and let us make a difference together.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant

Applications Close: Sunday 8th December

Next Steps in the Hiring Process 
Thank you for your interest in joining EACH! To learn more about next steps, please check out our Hiring Process Guide.

EACH Commitments

At EACH, we prioritize treating every individual with dignity and respect, regardless of their background, ability, or identity. We actively encourage applications from diverse backgrounds and those with lived experiences.  

EACH is committed to creating a culturally safe environment that values and supports Aboriginal & Torres Strait Islander people(s), recognizing and respecting their unique culture and contribution to our communities. We strongly encourage applications from Aboriginal and Torres Strait Islander People.  For further information regarding our commitment please see our Reconciliation Action Plan.

As a child-safe organisation, EACH prioritizes child safety and well-being by creating a secure environment for children and implementing effective organisational structures, policies, and procedures

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