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September 10, 2024

Student Experience Team Leader

Student Experience Team Leader

Oorala Aboriginal Centre

  • Continuing, full-time
  • $ 95,759 to $107,217 per annum (HEO7)
  • Plus 17% employer superannuation
  • Salary packaging options are available
  • 5 weeks annual leave plus Christmas week shutdown, per annum
  • Relocation assistance provided
  • Applicants must have appropriate Australian work rights for the duration of this position (UNE will not provide sponsorship for this position)

Acknowledgement of Country

This position is an identified Aboriginal and/or Torres Strait Islander position as it is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres

Strait Islander person. Aboriginal and/or Torres Strait Islander lived experience, cultural knowledge, community connection or capability is essential to this role.

 

The University of New England (UNE) is a regionally based, globally networked university renowned for the quality of its student experience and the excellence of its research specialisations. In addition, UNE pioneered teaching to external students making it the most experienced provider of distance and innovative online education.

UNE emphasises its people, staff and students’ growth and development. We aspire to be a leader in innovation and change and a centre for the Armidale and the North-West communities.

Equity, diversity and inclusion are central to the core values of UNE and we are committed to engaging, supporting and growing a richly diverse workforce. From the Oorala Aboriginal Centre at the heart of our campus, to the inclusive organisations such as the UNE Ally Network, the UNE Women’s Society, and the many international cultural groups – all will feel valued and respected at UNE.

You will embody the UNE values and strive to be Open, Enquiring, Exceptional and Making a Difference. Additionally, you will be committed to achieving the goals embedded in the Future Fit Strategic Plan Future Fit 2021-2030: Personalised Learning Journeys, Empowering Communities, and Building Resilience.

The University of New England Aboriginal and Torres Strait Islander Employment Strategy 2019-2024 provides a platform to improve employment outcomes for Aboriginal and Torres Strait Islander people. The UNE Employment Strategy 2019-2023 will guide the development of action and approaches that support culturally aware workplaces and practices, improved employment opportunities, career development options, including academic career paths, for current and prospective Aboriginal and Torres Strait Islander staff and students.

Genuinely consulting and collaborating with local Aboriginal and Torres Strait Islander communities where UNE conducts its business is an integral part of UNE. Adopting a strengths-based approach by consulting with Aboriginal and Torres Strait Islander community in the design, delivery and evaluation of strategies that build on and enhance the capacity of the local Aboriginal and Torres Strait Islander community and further solidify our working relationships with them.

About the role

The Student Experience Team Leader is responsible for managing a range of programs and services designed to achieve more equitable outcomes for Aboriginal and Torres Strait Islander students enrolled in UNE undergraduate and postgraduate courses. This position will supervise the student engagement officers and administrative assistants and be responsible for ongoing relationships with the other UNE student service teams and programs.

About you

To be successful in this role, you will have:

  • Strong leadership experience, providing coaching that allows for leadership at all levels.
  • Understanding of the challenges that Aboriginal and Torres Strait Islander people face when accessing and participating in Higher Education through lived experience and/or work in this space.
  • Experience in managing professional relationships with internal and external stakeholders.
  • Skills and capabilities in project management, budgeting, program design, coordination and facilitation and communication.

About the Group

The Oorala Aboriginal Centre is a teaching, research and student engagement Centre for Aboriginal and Torres Strait Islander students studying online and on campus. The Student Experience team provide programs and services that increase Aboriginal and Torres Strait Islander success. This includes academic skills, scholarships, transition to studies via orientation and general advice and information.  The team also contributes to the cultural responsiveness of the university, providing a culturally safe space on campus for students and staff.

About Armidale

Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living. It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities. Surrounded by mountain gorges, waterfalls and national parks, Armidale’s natural beauty and distinct seasons make it an ideal place to live and thrive. To find out more, visit https://www.visitarmidale.com.au/experience

Enquiries and additional information

To discuss this role please contact Samantha Fowler, Acting Director, Oorala Aboriginal Centre, phone: (02) 6773 1862, email: ooralamgt@une.edu.au.

Closing Date: Midnight, 07 October 2024

Reference No:   224130

Please visit www.une.edu.au/jobs-at-une for further information about this position and other career opportunities at UNE.

To Apply

Submit your application through www.une.edu.au/jobs-at-une and refer to vacancy ref 224130.

Your application should be comprised of:

  1. Covering letter;
  2. Responses to selection criteria (as per the position statement);
  3. Current CV;
  4. Certified qualifications cited in your application for this position; and
  5. Documentation that supports your identification as an Aboriginal and/or Torres Strait Islander person.

About Our Process

At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values. All applicants will be contacted and advised of an outcome. The successful candidate will be required to undertake pre-employment checks prior to commencing in this role as indicated in the position statement. Please visit our Privacy Statement to understand how your information is collected, stored, accessed and used.

National Police Check

If you are the successful candidate for this role you will be required to provide UNE with a National Police Check prior to your commencement. Please note that people with criminal records are NOT automatically barred from applying for this position (unless there is a particular requirement under law).

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