Housing Support Assistant | Homes NSW | Western NSW, Southern & Western District | Housing Services

• Ongoing Full-Time Opportunity
• Office location – Dubbo Western NSW
• Talent Pool will be created for Western NSW and Statewide Districts
• General Clerk Grade, Salary range $34,321 – $67, 006 pa plus superannuation & annual leave loading
• Opportunities for learning, development, and internal career progression.

This position is open to Australian Aboriginal and Torres Strait Islander people only

Your role

Provide a range of routine administrative services to facilitate the smooth operation of the team/unit.

The Housing Assistant position is an entry level position where you will directly support client service delivery. The primary purpose of this role is to provide support through administrative and client service functions.

What you’ll do

Your day may be busy undertaking a variety of administrative functions to support client service delivery, responding to over the counter and telephone enquiries, fleet vehicle bookings, overseeing team mailboxes, data entry and providing information to clients as well as referring client enquiries and information onto client service staff.

This is your chance to work in an area that prides itself on working together to grow housing opportunities that put people first.

What we’re looking for

• Are passionate about delivering great customer service
• Have the ability to navigate multiple applications and systems
• Open to and excited about being upskilled in various processes and software platforms
• Have a great team focused attitude but also the confidence and initiative to work on your own
• Have excellent time management and multitasking skills
• Have a close attention to detail and pride yourself on the accuracy of your work.
• At DCJ we can make a huge difference in the lives of Aboriginal families and communities in NSW. That’s why we want Aboriginal people to have a strong voice when making decisions about their children, their families, and their future.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Download the role description.

By having more Aboriginal staff in DCJ we can build staff’s capability to work with communities in a way that builds trust. That’s why we need you. That’s why we want you. That’s why we’ll achieve so much more if you’re here with us.

As an Identified role, this position is open only to Aboriginal and/or Torres Strait Islander persons, Where a position is identified, an applicant’s race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:

Confirmation of Aboriginality form

or

Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

• is of Aboriginal and/or Torres Strait Islander descent, and
• identifies as an Aboriginal and/or Torres Strait Islander person, and
• is accepted as a such by the Aboriginal and/or Torres Strait Islander community.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We’re focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 3 pages).

Applications close 11:59pm AEST – Monday September 9, 2024

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Sonja Sharp on 0499 903 544 or Sonja.sharp@homes.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please reach out to Robbie Chiplen Via 0419 448 753 or Robert.Chiplen@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people please click here

Thank you for your interest in this role. We look forward to receiving your application.

Apply for this Job