General Manager

Exciting Leadership Opportunity for an Indigenous General Manager

Indigenous Commercial Cleaning is a leading provider of ‘soft’ facility management services across Australia, offering world-class cleaning, security, and maintenance solutions.

As part of our ongoing commitment to supporting Indigenous employment and leadership, we are seeking a dynamic and experienced Indigenous General Manager to join our team.

In this role, you will oversee business operations while driving growth and exceptional service delivery. As a key leader, you will collaborate with our business development team, identify new opportunities, build strong client relationships, and contribute to the achievement of sales and revenue targets.

If you’re passionate about making a difference and leading in a supportive and thriving environment, this is an excellent opportunity to take your career to the next level. Join us in driving positive outcomes for our clients and community.

Job Description:

• Strategic Leadership: Develop and execute a comprehensive strategy for our cleaning services division, aligning with the company’s goals and objectives.
• Operational Excellence: Oversee all aspects of regional operations, including resource allocation, staff management, and quality control, to deliver consistent, high-quality services.
• Team Management: Lead and mentor a team of dedicated professionals, promoting a culture of collaboration, excellence, and continuous improvement.
• Client Relationships: Build and maintain strong client relationships, understand their needs, and ensure the delivery of tailored cleaning solutions.
• Financial Management: Manage the regional budget, monitor expenses, and drive revenue growth through effective sales and business development strategies.
• Compliance: Ensure compliance with industry regulations, safety standards, and company policies across all operations.
• Performance Metrics: Establish and monitor key performance indicators (KPIs) to track progress, identify areas for improvement, and achieve operational excellence.
• Market Analysis: Stay informed about industry trends, market developments, and competitors to identify growth opportunities.
• Reporting: Provide regular reports and updates to the executive management team on the state’s performance, challenges, and opportunities.

Qualifications:

• Bachelor’s degree in business management preferred, operations, or a related field
• Proven experience in a leadership role within the cleaning industry or a related field.
• Strong leadership and team-building skills, with a track record of effectively managing teams.
• Excellent communication, negotiation, and problem-solving abilities.
• Financial acumen and budget management experience.
• Knowledge of industry-specific regulations and compliance requirements.
• Proficiency in Microsoft Office Suite and industry-specific software.
• A commitment to delivering exceptional customer service.

Job Salary : 120,000 – 140,000

Benefits:

• Professional development opportunities.
• A collaborative and supportive work environment.
• A fantastic opportunity to join a well-known Australian company

We are an Equal Opportunity Employer that supports and encourages the diverse needs of each individual team member within operational constraints.

We encourage applications from Aboriginal and Torres Strait Islanders.

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, or veteran status.

How to Apply

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and why they are a good fit for this role to hr@skg.net.au .

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