Client Services Officer – Court Services

Location – Lismore, Ballina, Byron Bay, Tweed Heads

We are creating a Talent Pool to fill future temporary and ongoing roles that may arise over the next 18 months.

Salary from $70,694 to $76,857pa. Plus, employer contribution to superannuation and annual leave loading

Your role

The roles provide more complex high quality administrative services in the local Courts.  This is a “hands on” role in a fast paced, high pressure yet enjoyable workplace.

Some duties may include but are not limited to:

• Provide high quality client services.
• Able to quickly adapt to working in different teams at different locations.
• Anticipates the requirements of the judiciary and other key stakeholders in the courtroom environment and provides a timely and effective response.

What you’ll do

As a client Services Officer you will provide a range of clerical and administrative services, data entry, record management and responding to client enquiries.

You will also assist with the operations of court rooms, monitor court proceedings, and maintain court files including exhibit management.

What we’re looking for

Successful applicant(s) must possess a current Australian Driver’s License.

Travel to other locations within a hub may also be required, this may include overnight stays.

Download the Role Description

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account. To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We’re focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close 2nd October at 11:59pm

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Melissa Everson via email Melissa.Everson@justice.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, call Dean on 02 9765 3526 or email the recruiter

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

Apply for this Job