Business Analyst

About the AIHW

The Australian Institute of Health and Welfare (AIHW) provides reliable, regular and relevant information and statistics on Australia’s health and welfare.

We are committed to providing high quality, national data and analysis across the health, housing and community services sectors. This covers a wide range of areas, from health and welfare expenditure, hospitals, disease and injury, disability and mental health, to ageing, disadvantaged and vulnerable populations, homelessness, and Indigenous health and welfare.

The AIHW Difference

The AIHW’s APS employee census results attest to our positive and supportive workplace culture. We are an inclusive, flexible, and productive workplace where people are treated with respect and courtesy, and diverse and unique attributes are recognised and valued. Our results also show that we achieved top ten rankings in staff engagement, communication, and wellbeing scales out of 104 APS agencies.

We offer a range of benefits including:

• access to flexible working arrangements to support your work/life balance
• attractive remuneration packages including generous superannuation and leave provisions
• challenging and fulfilling work where you can use your skills and expertise
• opportunities for professional development including study assistance

We are committed to creating genuine opportunities for everyone and we welcome applications from First Nations people(s), people with disability, LGBTIQA+, neurodiverse people and people from diverse cultural and linguistic backgrounds.

The AIHW has offices in Canberra and Sydney and offers remote work opportunities for many roles.

For more information, visit the Benefits of working for the AIHW page of our website.

Position Summary

The Business and Technology Group within AIHW is seeking a Business Analyst to join the architecture team in the CITO Unit. You will support the business architect and enterprise architect to align business activities with organisational goals by undertaking core business analysis activities.

The role includes managing new initiative requests via the solution front door and engaging with stakeholders, conducting detailed requirements analysis, documenting business processes, managing quality standards, and driving strategic actions to maintain and improve the efficiency of the Group.

To succeed in this role, you should have an analytical way of thinking and be able to explain complex concepts to non-technical users.

Under general direction the Business Analyst will:

• Provide expertise, leadership, and guidance to business units who seek expert input from ICT.
• Elicit, manage, and document requirements through stakeholder engagements such as meetings, workshops and working groups.
• Evaluate new initiatives and coordinate ICT responses and estimates for proposed work.
• Evaluate business processes, business service functions, uncover areas for improvement and optimization, formulate solutions, and ensure solutions meet business needs.
• Effectively communicate business insights to team members and management.
• Effectively manage work plans with consideration for competing resources and priorities.
• Serve as a liaison between business stakeholders, and ICT Units in the Group.
• Support strategic initiatives to improve the business analysis capability.
• Contribute to peer review processes with other business analysts.

Selection Criteria

Our ideal candidate will have most or all of the following skills and knowledge:

• Demonstrated experience in supporting successful projects through the development and management of requirements and business analysis artefacts, creating detailed reports, and giving presentations.
• Good technical knowledge to map business units to functions and processes to applications, information, data and technology landscape of the organisation
• The ability to establish and maintain strong relationships with stakeholders, and the ability to leverage negotiation skills to effectively influence and drive change.
• A demonstrated ability to develop, maintain and improve business analysis practices and artefacts.
• Excellent planning, organisational, and time management skills.

Relevant qualifications in project management will be highly regarded

Eligibility

To be eligible to apply for this vacancy, you must:

• be an Australian citizen
• undergo any required pre-employment checks, including a police records check
• obtain and maintain a valid Security Clearance if required by the institute
• a probationary period of six (6) months will apply to any new engagement to the APS.

How to apply

Please submit your application online via the AIHW e-Recruit system. When applying online for the first time, you will need to register and provide a valid email address.

Your application must include:

1. A summary of your relevant skills and experience and explain why you would be the best person for the role. Your response should align with the position summary and selection criteria information above, and must be no more than 750 words.
2. Your current CV and the names of two referees.

Please note, late applications will not be accepted.

Reasonable Adjustment

The AIHW is committed to providing accessible, inclusive and equitable recruitment processes for all candidates. If you require a reasonable adjustment (at any stage of the recruitment process), you can note this in your application and provide details of any adjustments required. All efforts will be made to meet your requirements

Reasonable adjustments may include but are not limited to additional interview time, being interviewed at a particular time of day, interview material printed in large font, making allowances for varying communication styles.

RecruitAbility

The AIHW is committed to supporting the employment and career development of people with
disability. Our participation in APS RecruitAbility means we will progress an applicant who declares that they have disability to a further stage in the recruitment process, where they opt into RecruitAbility on the application form and meet the minimum requirements for the role.

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