Administrative Support Officer, AO4

Your opportunity

The Queensland Family and Child Commission (QFCC) is implementing Queensland’s Child Safe Organisations (CSO) system including a mandatory child safe standards scheme and a reportable conduct scheme as outlined in the new Child Safe Organisations Act 2024 (the Act).

In this role you will work with regulators and peak bodies to ensure the necessary capacity building strategies are in place for each phase of the rollout of the scheme. You will draw on strong engagement skills and show agility and innovation to support regulators and peak bodies to implement the legislative framework.

About your responsibilities

In this role you will:

• Deliver administrative and project support for programs of work in a high-volume work environment with tight deadlines to ensure strategic and business outcomes are achieved.
• Respond to and resolve inquiries and issues to ensure the provision of accurate information and the timely and effective resolution of issues.
• Assist in scheduling meetings and forums, preparing agendas, taking minutes and ensure follow up on actions.
• Develop, implement and monitor administrative systems and procedures, adapting processes and techniques as required, to facilitate efficient team operations in line with agency standards, policies and procedures.
• Assist with researching, analysing and preparing documentation and reports to the Executive where there are conflicting high-level commitments and competing priorities to support informed decision-making and planning.
• Develop and maintain effective working relationships with colleagues and external stakeholders, and achieve individual and team goals by meeting KPIs, setting clear objectives and recording outcomes.

How to Apply

Applicants wishing to apply for this role are encouraged to download and read the Position Description, it contains information to assist with understanding the recruitment and selection process.

To enable us to assess your suitability, your application should include:

• your current resume, including the names and contact details of two referees with a thorough knowledge of your conduct and performance over the last two years. One of the referees should be your current or immediate past supervisor.
• a claim to the role of no more than two pages addressing your suitability against each of the six criteria specified within the section we are looking for someone who can.

Apply via the Smart Jobs Website: Job search | Employment and jobs | Queensland Government

Closing date: Wednesday 27 November 2024

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