November 5, 2024

Senior Case Manager

MacKillop Family Services is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. As a measure to achieve equality and support, Section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position. Aboriginal people are encouraged to apply and are preferred for this position.

In additional a $5000 remote allowance for all Pilbara employees.

About the role:

The Senior Case Manager position will oversee case management and case work service for the Early Intervention Family Support Service (EIFS) and the Family Carer Support Service (FCSS). This position will add value to the program in the form of additional leadership by mentoring, supporting and providing supervision to case managers. Additionally, it will involve undertaking complex case management processes.

The Senior Case Manager is a member of the Western Australia and Northern Territory team, located in the Pilbara office and reports to the Coordinator Pilbara Family Support Services.

This is a Full-time opportunity based in Onslow, WA within our Intensive Family Support/ Family Care Support Services Program. The position reports to the Coordinator Pilbara Family Support Services.

Key Selection Criteria:

To be successful in this role, you will have:

  • A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families .
  • An appropriate qualification in Human Services, or a related discipline, with substantial experience is preferred. A combination of equivalent level of study and experience, including Aboriginal people with lived and professional experience will be considered.
  • Extensive experience and demonstrated skills in working with vulnerable children, young people, and families in a trauma-informed way. An understanding of the child protection system including the out of home care service system.
  • A minimum of 3 years of case management experience, including the management of complex cases.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

For more information, please contact:

Natasha Bargeus at natasha.bargeus@mackillop.org.au or on 08 9160 4636

Our offer:

  • Hourly Rate of $53.84 to $56.22 as outlined in the SCHADS Award Level 6, dependent on qualification and experience. 
  • Salary packaging – we can help you to maximize your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
  • Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
  • Fitness Passport – which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.
  • Employee Assistance Program- Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.
  • Supportive Environment – Monthly supportive meetings with your direct manager.
  • Sanctuary Organisation – MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.

You must have a:

  • Valid and current Driver’s Licence;
  • Satisfactory Criminal History Check (paid for by MacKillop);
  • Valid Employee Working with Children Check;
  • Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.

How to Apply

Please click link to apply

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