Consultant – Quality Improvement

• Part-time 0.6 FTE, 2 years maximum term
• Latji Latji Country (Mildura)
• Salary – Grade 5 $97,614 per annum plus superannuation

The Organisation:

At Murray PHN, five organisational values – Leadership, Collaboration, Respect, Accountability, and Innovation – drive the way we do business, the way we influence the health system and the way we interact with each other and our stakeholders.

As a not-for-profit organisation, and one of six Primary Health Networks (PHNs) in Victoria and 31 across Australia, we work with rural and regional services and national agencies to not only support health reform, but to develop locally relevant models of care, workforce solutions and to pilot innovative programs.

Whether it’s supporting individuals with chronic conditions, enhancing mental health services, or reducing avoidable hospital stays, our focus is commissioning primary healthcare services that are accessible, high-quality, culturally responsive, sustainable, and importantly meet population needs and prevent disease.

The opportunity:

Working in the Primary Health Care Development Team and reporting to the General Practice Engagement Lead, the Consultant – Quality Improvement is responsible for engaging and nurturing partnerships with a range of primary health professionals and sectors to provide quality and culturally appropriate access to primary care services in the catchment area. The primary objective of this position is to recommend evidence-based best practice and emerging rural sustainable models of care and provide leadership for health services to adopt the recommendations.

A component of this role is to enable increased communications between First Nations communities and health services, supporting increased access to health services for those communities.

To promote substantive equality in access to health services for First Nations communities within the Murray PHN catchment the position will only be open to First Nations applicants. The filling and creation of this position constitutes a special measure under subsection 8(1) of the Racial Discrimination Act 1975 (Cth) and section 12 of the Equal Opportunity Act 2010 (Vic). Being First Nations is a genuine occupational requirement for this position under section 28 of the Equal Opportunity Act 2010 (Vic).

In this role, you will:

• Establish a two-way communication process and develop strong relationships with Aboriginal Health Workers (AHW), Aboriginal Health Practitioners (AHP), GPs (General Practitioners), allied health, nursing and midwifery and other primary care providers in the region through regular structured digital and in-person communication including Continuing Professional Development (CPD) and network meetings.
• Contribute strategies to General Practice and other primary care providers either through contractual arrangements or quality improvement activities to reach the highest standards of quality and safety, supporting integration into the wider health system.
• Supporting the general practice engagement team in reviewing the achievement of First Nations access and experience of primary care services.
• Manage ongoing records related to the practice status and performance in Murray PHNs contract management system (Folio) and Customer Relationship Management (Murray Partners).
• Be responsible for data and licensing requirements and ensure compliance by participating General Practices with the Practice Incentives Program Quality Improvement (PIP QI) and other practice incentive programs.
• Contribute to the broader Murray PHN understanding of the identified needs, issues and priorities as they relate to General Practice and other primary health services at a local, regional and/ or catchment wide level.

About you:

• Tertiary qualification in Health or Business.
• Minimum of three years’ experience in health or similar role.
• Demonstrated knowledge of Aboriginal or Torres Strait Islander Community values, connections, and knowledges and health issues
• Understanding of the Aboriginal Community Controlled Health Organisations’ (ACCHOs), general practice, and primary health sectors.
• Demonstrated stakeholder management with ability to develop relationships, influence and lead change.
• Excellent interpersonal, verbal and written communication skills.
• Demonstrated understanding of, and experience in change management.
• Understanding of general practice and primary health sectors.
• Demonstrated understanding of and experience using quality improvement methodology.

To learn more about the role, view the position description at: https://murrayphn.connxcareers.com/ or request a copy by emailing careers@murrayphn.org.au.

What we offer: 

• Flexible working arrangements, such as variable start and finish times and balanced work from home and office options
• The opportunity to maximise take-home pay through generous salary packaging – up to $15,900 on everyday living expenses and $2,650 towards meal entertainment each year
• Access to an employee assistance program with free counselling
• Access to professional and personal development – 2 days study leave per year
• Up to 15 personal leave days annually
• Life leave – two days per year for you to take as you need, to do what you need
• Cultural, ceremonial and religious leave – up to 3 days paid and 10 days unpaid per year

Successful candidates will be required to provide two references, and a recent criminal history check. Please note that people with criminal records are not automatically excluded from applying for this position. Each application will be considered on its merits. 

Murray PHN is committed to building a diverse and inclusive workplace and developing a workplace culture that is safe and accessible, respectful, fosters inclusiveness, promotes diversity and embraces the unique skills and qualities of all our employees. We are committed to creating genuine employment opportunities for everyone and welcome applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTIQA+, neurodiverse people and people from diverse cultural backgrounds.

We can make reasonable adjustments that you may need, at application, during the interview process and in employment. If you need assistance or have any questions about adjustments throughout the recruitment process, please contact Amanda via careers@murrayphn.org.au or (03) 4408 5644.

At Murray PHN, we aspire to be an anti-racist organisation, embedding cultural humility as a daily practice, to improve health outcomes and health equity in our communities. We recognise cultural humility as a life-long commitment to self-reflection, personal growth and redressing power imbalances in our society. 

Murray PHN acknowledges its catchment crosses over many unceded First Nations Countries, following the Dhelkunya Yaluk (Healing River).

We pay our respects and give thanks to the Ancestors, Elders and Young people for their nurturing, protection and caregiving of these sacred lands and waterways, acknowledging their continuing cultural, spiritual and educational practices.

We are grateful for the sharing of Country and the renewal that Country gives us. We acknowledge and express our sorrow that this sharing has come at a personal, spiritual and cultural cost to the wellbeing of First Nations peoples. We commit to addressing the injustices of colonisation across our catchment, and to listening to the wisdom of First Nations communities who hold the knowledge to enable healing. We extend that respect to all Aboriginal and Torres Strait Islander peoples.

How to Apply

How to apply:

Please submit a resume and cover letter detailing your suitability for the role.

Applications close: Sunday 19 January 2025 at 11.59pm

Recruitment enquiries: Emma Harradine, Senior Manager Primary Health Care Development, via email: eharradine@murrayphn.or.gu or phone: (03) 4040 4308.

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