March 7, 2018

Sales and Services Consultant – Aboriginal Identified

The Role

Sales and Services Consultants – Indigenous Identified

  • Start date – 16th April 2018
  • Full time
  • Office based
  • 4 weeks paid training

Key Responsibilities:

  • Respond to inbound customer telephone calls and on some occasions initiate customer calls
  • Ask the right questions to uncover customer needs with the view of generating a sale
  • Provide customers with correct information
  • Take steps to retain customers
  • Resolve customer inquiries quickly, efficiently and to a high standard
  • Up-sell options by promoting benefits to the customer based on their needs
  • Sell the benefits of products and try to make a sale during interaction with customer
  • Generate leads for other business units
  • Cross sell insurance products  

Skills & Requirements

  • Independent problem solving skills
  • A strong customer focus and ability to connect with customers
  • A proactive approach and resilience to overcome customer objections
  • Ability to effectively and efficiently prioritise 
  • Able to work collaboratively within a team environment
  • Sales driven and ability to achieve results
  • Experience working towards targets
  • Intermediate/Advanced computer skills
  • Identify as Aboriginal or Torres Strait Islander

About Us

At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to:

#Proud to be me – we value difference, not sameness

#Together – harnessing our collective wisdom enables us to be our best for our customers & each other

#No boxes – it’s not about labels, boxes or categories. It’s about building a diverse and inclusive mindset into everything we do

IAG is the largest general insurance group in Australia and New Zealand. IAG owns some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC, WFI and Swann Insurance.

Next Steps

Start your career journey with us and click ‘Apply’! Applications close April 1st 2018.

Along with offering 13% superannuation, 50% insurance discounts, flexible work and leave options, our client is prioritising its responsibilities to Australia’s First Peoples. In particular, they are committed to Indigenous employment and diversity, inclusion and belonging more broadly.

How to Apply

Call Bec on 02 8095 1829 for more info or submit your cover letter and resume via email

Apply for this Job

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