September 13, 2018

Manager, Quality and Performance

Summary of program and its objectives:

HIPPY is a two year structured home based early childhood learning and parenting program that empowers parents and carers to be their child’s first teacher. The program builds the confidence and skills of parents and carers to create a positive learning environment to prepare their child for school. The program also offers some parents and carers supported pathway to employment and fosters local community leadership.

HIPPY will be located in 100 communities across Australia and the Brotherhood sub-licenses local community organisations to deliver HIPPY in disadvantaged communities. In 2018, HIPPY will be delivering to around 4,750 age 4 and 5 year old children.

The Brotherhood of St Laurence has exclusive licensing rights from HIPPY International to run HIPPY in Australia and manages the program nationally. The Brotherhood undertakes the principal provider role and HIPPY Australia leads strategic policy, planning and innovation for HIPPY. HIPPY also has responsibility for managing the funding and ensuring the fidelity of the HIPPY model including providing training, materials and resources to the local HIPPY providers, undertaking site support and managing quality assurance.

Main responsibilities of the role:   

The Manager Performance and Quality is responsible for leading a team, managing the collection and analysis of performance data and program information for HIPPY. This includes:

  • Leading a team and being part of a senior leadership team for HIPPY Australia
  • Providing high level advice about quality, performance, compliance of the HIPPY Network
  • Implementing enhancements to the assessment, performance and quality system
  • Overseeing the performance management systems and data collection, including design and delivery of reports and training of the Network
  • Managing statistical analysis and reporting on HIPPY under the Australian Government Funding Agreement.

To meet the selection criteria, candidates will require:


  • Relevant tertiary qualifications in an appropriate discipline such as Management, Business Information Systems and Technology or similar field.
  • A knowledge of current trends and best practice in quality and performance management.
  • Demonstrated ability in strategic thinking, analysis and strong problem solving skills.
  • Well-developed organisational and time management skills with proven experience in leading and managing a team and projects.
  • Well-developed interpersonal and communication skills with a proven ability to work in partnerships to meet external timelines and deliver quality outcome focussed approach.
  • Takes ownership and responsibility for decisions.
  • Highly developed computer skills including Microsoft Office, databases, leading data collection, analysis of business and IT systems.
  • Understanding of and empathy with the values and ideals of the Brotherhood.


  • Experience in Community or Human Services sector

This is a full time position working 38 hours per week.

Salary will be $78,081 to $82,409, based on skills and experience plus superannuation. Attractive salary packaging provisions are available to increase take home pay.

A copy of the position description and screening questionnaire can be downloaded at . For further information about the role phone Suzie Mansell on 039445 2408 or 0438 015 840.

How to Apply

To apply:

Applicants are required to submit a resume and complete the screening questionnaire. Applicants who do not complete the screening questionnaire will not be considered for shortlisting.

Email written applications to:

Applications close: Friday 28 September 2018 midnight

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation.  Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety.

Apply for this Job

Social Media Auto Publish Powered By :